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Mizuho hit by issues with online business banking services

A customer enters a branch of Mizuho Bank Ltd. in Kawasaki, Kanagawa Prefecture, Japan, on Monday, Nov. 9, 2020. Japanese banks expect business opportunities from digitalization, thanks to Prime Minister's Yoshihide Suga's pledge to overhaul outdated paper-based processes. Photographer: Akio Kon/Bloomberg 

Tokyo, 11 January, /AJMEDIA/

Mizuho Bank said Tuesday its business customers are experiencing troubles using its online banking services, in yet another system failure to hit the major Japanese bank.

The clients have been faced with problems when attempting to log in to their online accounts since 8 a.m. with the bank saying it has instead asked customers to make transactions using ATMs.

The latest system trouble comes after Japan’s financial authorities ordered the bank and its parent Mizuho Financial Group Inc. in November to improve their operations and clarify management responsibility for a series of system failures.

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